Privacy Policy

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This Privacy Policy describes how Shouldersrenewec ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit shouldersrenewec.world, enroll in our Move Outside Every Day programs, purchase program packages including Daily Trail Starter, Urban Park Circuit, and Weekend Wilderness Pack, or otherwise interact with our outdoor movement services based in Houston, Texas, United States.

Information We Collect

We collect information that you provide directly to us when you register for a Shouldersrenewec program, complete our contact form, call our Houston office, or communicate with us regarding outdoor movement sessions, trail programs, or seasonal outdoor offerings.

Personal information we may collect includes:

• Full name and contact details including email address and phone number
• Mailing address and billing information related to program enrollment
• Payment information processed through secure third-party payment providers
• Program preferences including selected package, preferred session times, and fitness experience level
• Health and mobility disclosures voluntarily provided to ensure safe participation in outdoor sessions
• Communications you send to us including messages submitted through our contact form
• Emergency contact information provided during program registration

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device identifiers, pages viewed, referring URLs, and interaction data with our site features. This information is collected through cookies and similar technologies as described in our Cookies Policy.

How We Use Your Information

Shouldersrenewec uses the personal information we collect for the following purposes related to our Move Outside Every Day programs and services:

• Processing and managing your enrollment in Daily Trail Starter, Urban Park Circuit, Weekend Wilderness Pack, and other outdoor movement programs
• Scheduling guided walking sessions, park circuits, bayou trail walks, and weekend wilderness excursions across Houston routes
• Communicating program updates, session reminders, weather-related schedule changes, and route modifications
• Processing payments, issuing receipts, and managing refunds in accordance with our Return Policy
• Providing customer support and responding to inquiries submitted through our contact form or phone line
• Improving our program offerings, website functionality, and participant experience based on aggregated usage data
• Sending promotional communications about new Shouldersrenewec programs and seasonal outdoor events, where you have provided consent
• Ensuring participant safety during outdoor sessions by sharing relevant information with trained guides assigned to your program
• Complying with applicable legal obligations, resolving disputes, and enforcing our Terms of Use

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds: your consent, which you provide when completing our contact form or enrolling in a program; performance of a contract, when processing is necessary to deliver the outdoor movement program you purchased; legitimate interests, such as improving our services and ensuring session safety; and compliance with legal obligations applicable to our business operations in the United States.

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances related to our program operations:

• With trained outdoor guides and session facilitators who need participant information to conduct safe and effective Shouldersrenewec programs
• With payment processors who handle transactions for program purchases on our behalf
• With technology service providers who assist in website hosting, email delivery, and customer relationship management, bound by confidentiality agreements
• With legal authorities when required by law, court order, or governmental regulation
• In connection with a business transfer, merger, or acquisition involving Shouldersrenewec assets

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining records of your program enrollment, session attendance, and payment history. Enrollment records for Move Outside Every Day programs are typically retained for five years following your last active participation. Contact form submissions are retained for two years unless a longer period is required for legal or operational purposes. You may request deletion of your data subject to applicable retention requirements.

Data Security

Shouldersrenewec implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, access controls limiting employee access to participant data, secure storage of enrollment records, and regular review of our security practices. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access the data we hold about you, request correction of inaccurate information, request deletion of your data, object to or restrict certain processing activities, withdraw consent where processing is consent-based, and request portability of your data in a structured format. To exercise these rights, contact us using the details provided below. We will respond to your request within thirty days.

Children's Privacy

Our Move Outside Every Day programs and website at shouldersrenewec.world are intended for individuals aged sixteen and older. We do not knowingly collect personal information from children under sixteen without verified parental consent. If we become aware that we have collected information from a child under sixteen without appropriate consent, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps for location display. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through links on shouldersrenewec.world.

International Transfers

Shouldersrenewec operates primarily in the United States. If you access our website or enroll in our programs from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfer and processing.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our Move Outside Every Day program practices, legal requirements, or business operations. The updated policy will be posted on this page with a revised date. We encourage you to review this Privacy Policy periodically. Continued use of our website or programs after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights regarding your Shouldersrenewec program information, contact us at:

Shouldersrenewec
8100 Washington Ave Ste 220B, Houston, TX 77007, United States
Phone: +17133323858
office@shouldersrenewec.world